State Farm® Insurance Agent Thomas X. Loughlin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Perroots
January 28, 2026
"Latoyja was a pleasure to speak with and see got our homeowners insurance squared away and for less money than our previous insurance company! Thank you Latoyja and Statefarm!!!"
"Thank you for the fantastic review, Michael! We are always here to help with your insurance needs here in Saugerties . "
Markel Simon
January 23, 2026
"Jon was by far the best agent I’ve ever worked with! He made the process simplistic and easygoing.. I’ve heard nothing but great things about state farm and we’re off to an amazing start!"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Lisa Chambers
January 21, 2026
"Jon was super helpful when I called to inquire about adjusting my car premiums. He offered sage advice and was very patient in trying out different options. It's a relief to have a positive experience with customer care!"
"Lisa, thank you for your wonderful review of State Farm Agent Thomas X. Loughlin’s Team! Lisa, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Thomas X. Loughlin’s Team! "
Jeffrey Tracey
January 21, 2026
"I am new to State Farm. My discussion with LaToyja was absolutely perfect. She made me feel like a valued customer, which is the opposite of my former agent. I am looking forward to paying a fair rate and creating an excellent partnership with these folks!"
"Thanks so much for the fantastic rating, Jeffrey! We are so glad you had a positive experience with us here on State Farm Agent Thomas X. Loughlin’s Team. If there is anything we can do for you in the future, just give us a shout! "
Brian Goodwin
January 19, 2026
"Very helpful with all questions I've come to them with in various degrees of coverage."
"Thank you for taking the time to leave such a great review, Brian. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Chandra Costin
January 15, 2026
"John did a marvelous job by getting me my new auto insurance...hoping that all future contacts with State Farm will remain excellent!"
"We are grateful for your 5-star review, Chandra! Thanks for taking a moment to share your positive rating of State Farm Agent Thomas X. Loughlin’s Team here in Saugerties . "
khalfani paul
January 14, 2026
"Easy process and great customer service ."
"Thanks so much for the fantastic rating, khalfani! We are so glad you had a positive experience with us here on State Farm Agent Thomas X. Loughlin’s Team. If there is anything we can do for you in the future, just give us a shout! "
steve larson
January 9, 2026
"Always pleasant to deal with. Helpful, courteous, honest."
Michael Donlon
January 7, 2026
"LaToya and Jon were very responsive in getting me transferred from out of state. It is nice to see such a sense of urgency and professionalism Thank you Mike"
christy herbes
December 23, 2025
"John was so helpful with adjusting my homeowners policy to include additional liability for my guests. Great communication all around. So happy I went with State Farm!"
mike feller
December 12, 2025
"Recently called and spoke with Jon. He was extremely helpful."
Myra Lobel
December 5, 2025
"This was an excellent experience for me. All the people in this office who I have dealt with have been extremely helpful and professional, especially in urgent situations. Most recently I need a new auto policy immediately and Tim McGrath took care of it and bundled my other insurance, saving me money. He took a lot of time explaining the features of difference policies and the limits involved and never made me feel like I was wasting his time."
"Myra, love this feedback and appreciate your business and remember the day we first met like it was yesterday! -Tom"
R.Maleska Brenno
December 3, 2025
"Absolutely wonderful agent! I’ve been with State Farm for years and no matter what time of day or even on the weekends John always helps! Buying a new vehicle I thought it would be impossible to get insurance on time before heading to pick it up, he got everything set up for me and sent emails with the new cards in 24 hours, outstanding really!"
Elaina Doak
November 25, 2025
"Jon was a fantastic help. Made the insurance simple and fast."
"Elaina, thank you so much for the review I'll be sure to share it with Dylan who has been a Rockstar here! -Tom"
Generoso Testa
November 18, 2025
"Thomas Loughlin was very professional and had great communication skills in the way that he explained the procedure involving how State Farm insurance works . Good work Thomas 💯"
Joe Bivona
November 6, 2025
"Jon Decker is outstanding. He made adding vehicles and drivers to my policy a breeze! Great experience and happy to work with him and State Farm!"
"Hey Joe, it was a pleasure working with you and I appreciate Tim seeing everything through it's completion. I'm so glad we saved you money on your auto, saved money on your home, and wrote you a life policy! I'm always here for you as is the rest of my team! -Tom"
Katrina Normann
October 24, 2025
"Tom and Jon Decker have always been great to us! Today I needed something done and reached out to them. They responded right away and got what I needed done right away. It was awesome!"
Chris
October 24, 2025
"Great service, Jon was very helpful"
Xio Le
October 23, 2025
"Jon-D was very kind, he took the time to explain the details of my coverage and found the best option for me, I am very happy with his help and professionalism,"
Allison Yarn
October 14, 2025
"Jon Decker is fantastic! Helped me tremendously"
Rich Davis
October 10, 2025
"John was absolutely the best .Very professional and personable. Thank you for your kind service."
Lisa Bergenn
October 10, 2025
"We have three cars, a fifth wheel, home insurance and an umbrella policy through Tom at State Farm. We have always received nothing but fast responses and high-quality services from Jon Decker and the rest of the team!"
Amy Decker
September 30, 2025
"I had the pleasure of getting a quote done today September 30th 2025 by an insurance agent named Jon Decker he was very helpful very polite and quick with trying to find me the best quote coverage for my vehicle."
Molly Mackaman
September 29, 2025
"Quick, easy and courteous customer service from John in adding a new vehicle to my policy."
Chris L (Armaretto)
September 26, 2025
"Wonderful Service.The Agent "Gina" is very Knowledgeable and Understanding As well as Proficient at Her Job.. Went Above and Beyond to help with my Needs.."