Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Perroots

Michael Perroots

January 28, 2026

5  out of  5
rating by Michael Perroots
"Latoyja was a pleasure to speak with and see got our homeowners insurance squared away and for less money than our previous insurance company! Thank you Latoyja and Statefarm!!!"
We responded:
"Thank you for the fantastic review, Michael! We are always here to help with your insurance needs here in Saugerties . "
Profile photo of Markel Simon

Markel Simon

January 23, 2026

5  out of  5
rating by Markel Simon
"Jon was by far the best agent I’ve ever worked with! He made the process simplistic and easygoing.. I’ve heard nothing but great things about state farm and we’re off to an amazing start!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Lisa Chambers

Lisa Chambers

January 21, 2026

5  out of  5
rating by Lisa Chambers
"Jon was super helpful when I called to inquire about adjusting my car premiums. He offered sage advice and was very patient in trying out different options. It's a relief to have a positive experience with customer care!"
We responded:
"Lisa, thank you for your wonderful review of State Farm Agent Thomas X. Loughlin’s Team! Lisa, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Thomas X. Loughlin’s Team! "
Profile photo of Jeffrey Tracey

Jeffrey Tracey

January 21, 2026

5  out of  5
rating by Jeffrey Tracey
"I am new to State Farm. My discussion with LaToyja was absolutely perfect. She made me feel like a valued customer, which is the opposite of my former agent. I am looking forward to paying a fair rate and creating an excellent partnership with these folks!"
We responded:
"Thanks so much for the fantastic rating, Jeffrey! We are so glad you had a positive experience with us here on State Farm Agent Thomas X. Loughlin’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Brian Goodwin

Brian Goodwin

January 19, 2026

5  out of  5
rating by Brian Goodwin
"Very helpful with all questions I've come to them with in various degrees of coverage."
We responded:
"Thank you for taking the time to leave such a great review, Brian. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Chandra Costin

Chandra Costin

January 15, 2026

5  out of  5
rating by Chandra Costin
"John did a marvelous job by getting me my new auto insurance...hoping that all future contacts with State Farm will remain excellent!"
We responded:
"We are grateful for your 5-star review, Chandra! Thanks for taking a moment to share your positive rating of State Farm Agent Thomas X. Loughlin’s Team here in Saugerties . "
Profile photo of khalfani paul

khalfani paul

January 14, 2026

5  out of  5
rating by khalfani paul
"Easy process and great customer service ."
We responded:
"Thanks so much for the fantastic rating, khalfani! We are so glad you had a positive experience with us here on State Farm Agent Thomas X. Loughlin’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of steve larson

steve larson

January 9, 2026

5  out of  5
rating by steve larson
"Always pleasant to deal with. Helpful, courteous, honest."
Profile photo of Michael Donlon

Michael Donlon

January 7, 2026

5  out of  5
rating by Michael Donlon
"LaToya and Jon were very responsive in getting me transferred from out of state. It is nice to see such a sense of urgency and professionalism Thank you Mike"
Profile photo of christy herbes

christy herbes

December 23, 2025

5  out of  5
rating by christy herbes
"John was so helpful with adjusting my homeowners policy to include additional liability for my guests. Great communication all around. So happy I went with State Farm!"
Profile photo of mike feller

mike feller

December 12, 2025

5  out of  5
rating by mike feller
"Recently called and spoke with Jon. He was extremely helpful."
Profile photo of Myra Lobel

Myra Lobel

December 5, 2025

5  out of  5
rating by Myra Lobel
"This was an excellent experience for me. All the people in this office who I have dealt with have been extremely helpful and professional, especially in urgent situations. Most recently I need a new auto policy immediately and Tim McGrath took care of it and bundled my other insurance, saving me money. He took a lot of time explaining the features of difference policies and the limits involved and never made me feel like I was wasting his time."
We responded:
"Myra, love this feedback and appreciate your business and remember the day we first met like it was yesterday! -Tom"
Profile photo of R.Maleska Brenno

R.Maleska Brenno

December 3, 2025

5  out of  5
rating by R.Maleska Brenno
"Absolutely wonderful agent! I’ve been with State Farm for years and no matter what time of day or even on the weekends John always helps! Buying a new vehicle I thought it would be impossible to get insurance on time before heading to pick it up, he got everything set up for me and sent emails with the new cards in 24 hours, outstanding really!"
Profile photo of Elaina Doak

Elaina Doak

November 25, 2025

5  out of  5
rating by Elaina Doak
"Jon was a fantastic help. Made the insurance simple and fast."
We responded:
"Elaina, thank you so much for the review I'll be sure to share it with Dylan who has been a Rockstar here! -Tom"
Profile photo of Generoso Testa

Generoso Testa

November 18, 2025

5  out of  5
rating by Generoso Testa
"Thomas Loughlin was very professional and had great communication skills in the way that he explained the procedure involving how State Farm insurance works . Good work Thomas 💯"
Profile photo of Joe Bivona

Joe Bivona

November 6, 2025

5  out of  5
rating by Joe Bivona
"Jon Decker is outstanding. He made adding vehicles and drivers to my policy a breeze! Great experience and happy to work with him and State Farm!"
We responded:
"Hey Joe, it was a pleasure working with you and I appreciate Tim seeing everything through it's completion. I'm so glad we saved you money on your auto, saved money on your home, and wrote you a life policy! I'm always here for you as is the rest of my team! -Tom"
Profile photo of Katrina Normann

Katrina Normann

October 24, 2025

5  out of  5
rating by Katrina Normann
"Tom and Jon Decker have always been great to us! Today I needed something done and reached out to them. They responded right away and got what I needed done right away. It was awesome!"
Profile photo of Chris

Chris

October 24, 2025

5  out of  5
rating by Chris
"Great service, Jon was very helpful"
Profile photo of Xio Le

Xio Le

October 23, 2025

5  out of  5
rating by Xio Le
"Jon-D was very kind, he took the time to explain the details of my coverage and found the best option for me, I am very happy with his help and professionalism,"
Profile photo of Allison Yarn

Allison Yarn

October 14, 2025

5  out of  5
rating by Allison Yarn
"Jon Decker is fantastic! Helped me tremendously"
Profile photo of Rich Davis

Rich Davis

October 10, 2025

5  out of  5
rating by Rich Davis
"John was absolutely the best .Very professional and personable. Thank you for your kind service."
Profile photo of Lisa Bergenn

Lisa Bergenn

October 10, 2025

5  out of  5
rating by Lisa Bergenn
"We have three cars, a fifth wheel, home insurance and an umbrella policy through Tom at State Farm. We have always received nothing but fast responses and high-quality services from Jon Decker and the rest of the team!"
Profile photo of Amy Decker

Amy Decker

September 30, 2025

5  out of  5
rating by Amy Decker
"I had the pleasure of getting a quote done today September 30th 2025 by an insurance agent named Jon Decker he was very helpful very polite and quick with trying to find me the best quote coverage for my vehicle."
Profile photo of Molly Mackaman

Molly Mackaman

September 29, 2025

5  out of  5
rating by Molly Mackaman
"Quick, easy and courteous customer service from John in adding a new vehicle to my policy."
Profile photo of Chris L (Armaretto)

Chris L (Armaretto)

September 26, 2025

5  out of  5
rating by Chris L (Armaretto)
"Wonderful Service.The Agent "Gina" is very Knowledgeable and Understanding As well as Proficient at Her Job.. Went Above and Beyond to help with my Needs.."