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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Damonson Saint-fleur

May 1, 2026

5  out of  5
rating by Damonson Saint-fleur
"I just got insured with them and I can tell you , Their customer service is helpful and claims are easy to handle."
We responded:
"Thank you so much for the 5-stars, Damonson! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Melissa Wheaton

April 29, 2026

5  out of  5
rating by Melissa Wheaton
"John was very helpful Latoya was very helpful with getting me the best quote for an add on car"
We responded:
"Melissa, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Thomas X. Loughlin’s Team!"
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Kermit Salfi

April 27, 2026

5  out of  5
rating by Kermit Salfi
"Latoyja Edmonds was OUTSTANDING!!!"
We responded:
"Kermit, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Thomas X. Loughlin’s Team is just a call or email away!"
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Dinan

April 24, 2026

5  out of  5
rating by Dinan
"I’ve insured many vehicles in my life, I’ve never had a better experience then with state farm, and I owe it all to Jon Decker, He made the process so easy, and explains things better than anyone i’ve ever worked with. There wasn’t one second I felt rushed, responds fast and helped me to the end, Thankyou Jon for everything, you have a client for life."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Abdel Zureigat

April 21, 2026

5  out of  5
rating by Abdel Zureigat
"Great prices and great customer service"
We responded:
"Thank you for the fantastic review, Abdel! We are always here to help with your insurance needs here in Saugerties . "
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Alicia Letus

April 18, 2026

5  out of  5
rating by Alicia Letus
"Fast friendly service and a reasonable price couldn’t ask for better."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Saugerties to know that you had such a wonderful experience with us here on State Farm Agent Thomas X. Loughlin’s Team."
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Andy Sforzini

April 15, 2026

5  out of  5
rating by Andy Sforzini
"I have been a State Farm customer for over 40 years and recently ran into a set of complex circumstances for the first time. State Farm agent Jon Decker researched the available options and thoughtfully explained them. He diligently followed up and completed placing the insurance in a very timely manner. And on top of that was a pleasure to work with. A terrific experience for me. Thank you State Farm!"
We responded:
"Andy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Maliza Wenger

April 13, 2026

5  out of  5
rating by Maliza Wenger
"Thank you Jon for the excellent and fast service."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Thomas X. Loughlin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Doug Taylor

April 10, 2026

5  out of  5
rating by Doug Taylor
"Latoyja helped me purchase new homeowners insurance and also bundle it with my auto, she is very knowledgeable and made the experience very simple and pleasant."
We responded:
"Doug, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Thomas X. Loughlin’s Team!"
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Josh P

March 31, 2026

5  out of  5
rating by Josh P
"Jon answered all my questions, very helpful!"
We responded:
"We are grateful for your 5-star review, Josh! Thanks for taking a moment to share your positive rating of State Farm Agent Thomas X. Loughlin’s Team here in Saugerties . "
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D.M. Fanelli

March 25, 2026

5  out of  5
rating by D.M. Fanelli
"LaToyja Edmonds was extremely helpful and listened to all of my concerns. With her help I was able to get the coverage I needed!"
We responded:
"We are grateful for your 5-star review, D.M.! Thanks for taking a moment to share your positive rating of State Farm Agent Thomas X. Loughlin’s Team here in Saugerties . "
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Chelsea Alderman

March 19, 2026

5  out of  5
rating by Chelsea Alderman
"LaToyja Edmonds is such a pleasure to work with, she made our transition to getting car insurance very easy and seamless. She is so personable! I would highly recommend state farm and LaToyja if you are looking for insurance."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Thomas X. Loughlin’s Team. "
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Corey Wessels

March 18, 2026

5  out of  5
rating by Corey Wessels
"Latoyja was excellent. Quick to answer and very personable!!"
We responded:
"Corey, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Michael Richardson

March 3, 2026

5  out of  5
rating by Michael Richardson
"Best insurance company around. Jon is great and really tries to help you. He really understands the customers."
We responded:
"Michael, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Thomas X. Loughlin’s Team!"
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Colleen Bowden

February 26, 2026

5  out of  5
rating by Colleen Bowden
"I can’t say enough good things about LaToyja at State Farm! She is so kind, patient, and thorough. She answered all my questions and made sure I understood my options without ever feeling rushed. It’s rare to find someone who combines professionalism with such a personal touch. Highly recommend!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Madison Orlando

February 6, 2026

5  out of  5
rating by Madison Orlando
"Jon Decker made the transfer of Insurance from state to state Effortless!!! Incredibly Professional, Prompt and informative Love State Farm Thanks so much Donna ‘Madison’ Orlando"
We responded:
"We are grateful for your 5-star review, Madison! Thanks for taking a moment to share your positive rating of State Farm Agent Thomas X. Loughlin’s Team here in Saugerties . "
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Alisa Lanzetta

February 6, 2026

5  out of  5
rating by Alisa Lanzetta
"Worked diligently to secure coverage and all necessary documents in a very timely manner. Thorough, friendly, and professional throughout the entire process. Highly recommend!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Thomas X. Loughlin’s Team. "
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Michael Mussman

February 3, 2026

5  out of  5
rating by Michael Mussman
"Jon is a great agent! Super responsive and a heck of a nice guy. He helped me switch my renter's insurance from out of state and the process couldn't have been easier. Highly recommend."
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Michael Perroots

January 28, 2026

5  out of  5
rating by Michael Perroots
"Latoyja was a pleasure to speak with and see got our homeowners insurance squared away and for less money than our previous insurance company! Thank you Latoyja and Statefarm!!!"
We responded:
"Thank you for the fantastic review, Michael! We are always here to help with your insurance needs here in Saugerties . "
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Markel Simon

January 23, 2026

5  out of  5
rating by Markel Simon
"Jon was by far the best agent I’ve ever worked with! He made the process simplistic and easygoing.. I’ve heard nothing but great things about state farm and we’re off to an amazing start!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Lisa Chambers

January 21, 2026

5  out of  5
rating by Lisa Chambers
"Jon was super helpful when I called to inquire about adjusting my car premiums. He offered sage advice and was very patient in trying out different options. It's a relief to have a positive experience with customer care!"
We responded:
"Lisa, thank you for your wonderful review of State Farm Agent Thomas X. Loughlin’s Team! Lisa, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Thomas X. Loughlin’s Team! "
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Jeffrey Tracey

January 21, 2026

5  out of  5
rating by Jeffrey Tracey
"I am new to State Farm. My discussion with LaToyja was absolutely perfect. She made me feel like a valued customer, which is the opposite of my former agent. I am looking forward to paying a fair rate and creating an excellent partnership with these folks!"
We responded:
"Thanks so much for the fantastic rating, Jeffrey! We are so glad you had a positive experience with us here on State Farm Agent Thomas X. Loughlin’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Brian Goodwin

January 19, 2026

5  out of  5
rating by Brian Goodwin
"Very helpful with all questions I've come to them with in various degrees of coverage."
We responded:
"Thank you for taking the time to leave such a great review, Brian. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Chandra Costin

January 15, 2026

5  out of  5
rating by Chandra Costin
"John did a marvelous job by getting me my new auto insurance...hoping that all future contacts with State Farm will remain excellent!"
We responded:
"We are grateful for your 5-star review, Chandra! Thanks for taking a moment to share your positive rating of State Farm Agent Thomas X. Loughlin’s Team here in Saugerties . "
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khalfani paul

January 14, 2026

5  out of  5
rating by khalfani paul
"Easy process and great customer service ."
We responded:
"Thanks so much for the fantastic rating, khalfani! We are so glad you had a positive experience with us here on State Farm Agent Thomas X. Loughlin’s Team. If there is anything we can do for you in the future, just give us a shout! "