
State Farm® Insurance Agent Thomas X. Loughlin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Cynthia Pacheco
May 30, 2025
"Ugh I wish I got her name but such a great talk and she saved me money on bill and took my payment as well best customer service I have received in a while."
Erick Scutt
May 20, 2025
"I went to Thomas Loughlin's State Farm a little confused and lost about stuff but a office manager by the name of Bobbijean a lovely young lady made my experience so worth wild . She took her time explained all the policies. I'll definitely be going back and I'll be asking for Bobbijean again. Great customer service to add. Keep this young lady."
Robert Griffin
May 14, 2025
"Deceitful and anything but transparent. Monthly rate increases with no explanation. Called about insurance coverage on a rental vehicle and was provided false information which cost me even more money. Recommend finding an upfront insurance provider, not this team of liars."
Karen Segovia
May 5, 2025
"I have talked to several people at this office and had the pleasure of speaking to Tom today. They are a wonderful, helpful and most friendly people I have ever had to deal with regarding car insurance. Would highly recommend."
Daniel Morales
April 15, 2025
"The staff was beyond helpful and was able to help me get a better rate for my vehicle. Gina was kind and thorough and made my experience painless. Highly recommend this agency."
Milagros De La Cancela
March 24, 2025
"I switched over to State Farm several years ago and I couldn't be happier! Thomas is an amazing agent and is always available to help and resolve any questions/concerns. Thank you!!!"
Lacy L Hagen
March 18, 2025
"Thomas Loughlin is an AMAZING agent. He's truly honest, VERY knowledgeable , always willing to work with you and all around easy man to talk to. I have been working with him for years and so appreciate him."
Gleb Mikhalev
March 10, 2025
"Thomas Loughlin restored my hope in the insurance process after what seemed to me a very disorienting and disappointing process in which I was rear ended by another driver. Thomas very honestly and openly explained the entire process of how coverage works and what to expect. I value honesty and transparecny when I work with any company and Thomas more than met this expectation. Can't tell you how important it is to have someone you can relate and trust when working through such difficult situations. Looking forward to working with Thomas for many more years."
D S
February 26, 2025
"Devin was wonderful and knowledgeable! Thank you for answering my many questions and helping me get a policy worth having"
Robert Cox
February 25, 2025
"Execellent service. I needed my Declaration page. I called. The agent had my account up immediately, and then emailed it to me. Fastest reply I ever had!"
Gabrielle Vautrain
February 22, 2025
"Fantastic office, Devin is my GoToo. Highly recommend!!!"
Melissa Palmer
February 11, 2025
"I've had a fantastic experience with Tom and his team! They are always helpful, responsive, and quick to provide the information and assistance I need. Their professionalism and dedication to customer service truly stand out. I highly recommend them to anyone looking for a reliable and knowledgeable insurance agent!"
Shahzoda A
February 4, 2025
"I would like to express my appreciation for the agency. Every time I call, I find that all of the agents are very knowledgeable and patient. Recently, I reached out to get more information about my car insurance and the policy details, and Mike was very helpful. Thank you!"
Phil Persaud
February 3, 2025
"Gina helped me save sooo much , such a huge diff from my last policy, shes fast, very cool, and a great person to speak to and deal with, thanks so much!! These guys here are the best of the best , I highly recommend,"
"Phil, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Devin was able to do just that for your policy! We appreciate you putting your trust in our office to help protect what matters most."
Mike Runyan
January 31, 2025
"Mike made the process easy every step of the way and explained everything in great detail. Excellent to work with!"
Alexis Amico
January 31, 2025
"Mike is the best! I moved my car insurance over to State Farm with him, and it couldn’t have been easier. He’s super knowledgeable, laid-back, and always quick to get back to me if I have questions. No stress, no hassle—just great service. If you need insurance, he’s your guy!"
Jenny Lang
January 31, 2025
"The quick responses to my questions and attention to every matter, big or small, makes this agency superior to others."
Brandi Vanorden
January 31, 2025
"Thomas was super informative and super kind when we spoke about trying to lower my bill. Gave me all the information I asked for and more. Stayed in contact until everything was resolved, and helped lower the usual anxiety that comes with figuring out insurances. 10/10 recommend."
Alex Kampf
January 23, 2025
"Although I am no longer with the Loughlin team it’s only because I’ve moved out of the US. They have been nothing but fantastic the last few years in every way possible. Helping me get the best pricing and coverage and always at the ready when I had a question or needed a hand. I will miss their professional and friendly service. Thanks for everything guys."
Brad Abramson
January 21, 2025
"Excellent agency.....very timely and responsive / reliable. I like them a lot.....great customer service too"
Kim Slade
January 13, 2025
"Devin Conklin has been very professional, prompt responsive to all of my questions and requests. I highly recommend her services."
Jenna R
January 10, 2025
"Gina was so helpful getting my policy in place quickly! She is always a pleasure to speak with! I highly recommend her for all of your insurance need!"
Heather Thiry
January 7, 2025
"Devin was super helpful with getting an auto and umbrella policy set up for me when I needed it. Happy to have all of my policies in one place with State Farm :)"
Joshua Taylor
December 30, 2024
"Called Saugerties State Farm location to add a new vehicle on my policy and had the pleasure of dealing with Gina. Smooth transaction and very pleasant time. She didn’t force anything I wasn’t looking for and had me set to go within minutes. Want great customer service make sure to see Gina"
Nicholas Hummer
December 30, 2024
"Talked with Gina over the phone and she was extremely helpful. A+ customer service. Was very quick to do some estimates and helped me save some money on my policy. Another great reason to stick with StateFarm."